Billing Questions

How much will my hospital stay cost?

St. Luke's provides information for the average charges for the ten most common procedures performed at the hospital.

Our Financial Counselors can give you information on what your procedure will cost and determine if you qualify for any financial assistance.

Can I pay my bill online?

Yes, we offer an easy and secure way for you to pay your bill online.

Who should I contact with questions about my account or bill?

You can contact the Iowa Health Systems Central Billing office by phone, mail or e-mail:

Phone:

1-888-343-4165 (toll free)

515-362-5111

Monday through Thursday: 8 a.m. to 6:30 p.m. 
Friday: 8 a.m. to 4:30 p.m.

Register for free text relay service for people with hearing loss or speech disability.

Address:

Central Billing Office
Iowa Health System
1200 Pleasant Street
Des Moines, IA  50309

Email:

Please complete the form below and click "submit." (Note: Any information entered on this form is not encrypted.)


Responsible Party Name
Patient Name *
Account Number *
Guarantor Number
Name of Hospital *
Daytime Phone Number (in case of questions)
E-mail Address *
Questions or Concerns *
May we send a response to your e-mail address? *
If no, do you prefer phone or standard mail?